FAQ

How to order

Click on the product image to find out more about its design and feature. If you decide to buy it, simply add it to the shopping cart. Remember to add in your remark or special request for length customization. Continue shopping if you would like to browse further. Otherwise, proceed to checkout.

If you are shopping in Malaysia, shipping charges will be automatically computed. If you are shopping from outside Malaysia, kindly wait for confirmation of shipping fee before proceeding to make payment. Orders from outside Malaysia will be directly converted to USD.

Method of delivery:

Within Malaysia – Poslaju National Courier (RM10 with tracking [orders not more than 5 items], estimated delivery time – 3 working days)

Outside Malaysia – Flexipack International

Delivery is free of charge for purchases exceeding RM150.

 

Payment and Delivery

Payment can be made via online transfer for orders made in Malaysia and with credit card on Paypal for purchases made from outside Malaysia. We will arrange for delivery within 3 working days from payment date.

 

Secure Ordering & Payment Options

Customer protection for orders and payments is available via Paypal. ​

 

Returns & Refunds

Goods sold are not returnable. If adjustment is required to the length of product after delivery of product to customer, all incidental costs including shipping will be borne by the customer.

 

Our Products & Product Care

Colours of products as seen on your electronic device may differ from actual due to colour calibration of individual devices and studio lighting used.

To ensure lasting wear, you are advised to apply perfume or other cosmetics before wearing our product. Keep away from heat sources, chlorinated or salt water. After use, wipe each piece with a clean soft or micro-fibre cloth to remove oils and perspiration. Keep clean and store in the ziplock bag or box provided.

Privacy

Wiredupnoah is committed to maintaining customer privacy and maintaining the security of any personal data which we receive from customers. Customers who purchase or use our products will be asked to enter basic personal information. This information on our database is not made available to third parties, beyond the essential requirement for validation during purchase and delivery of goods. The information is used solely for our billing and payment purposes and notifying customers of future updates to our products.